Question 1

What is Qualas?

Accepted Answer

Qualas is a product analytics tool that helps companies set up, export to Jira, and monitor the implementation of their data tracking, all without ever leaving Figma.

Question 2

How does Qualas work?

Accepted Answer

Qualas is a Figma integration, that helps product managers and marketers to set up their data tracking requirements without using any other solution. Set up the tracking for your new app design or campaign in minutes, export via Jira or CSV, and monitor the implementation conveniently from Figma. Once a task has been completed by your developers, the status of your events will change to ‘Live’ indicating that the tracking is active.

Question 3

What’s the vision behind Qualas?

Accepted Answer

Qualas was born out of a simple observation: data tracking is messy and outdated. Our vision is to make data tracking as frictionless as possible so that companies can focus less on handling errors, and more and making successful decisions on accurate data. It's a promise that we hold true in our name, which stands for Quality Assurance.

Question 4

What’s the technology behind Qualas?

Accepted Answer

We're not the first to attempt to tackle this issue. However, Figma's own API did not allow for the functionality needed by a plugin like ours until very recently. As the API itself grows, we will continue to improve our build and tackle bigger and bigger challenges. We are excited for the future and glad to have you alongside us. Stay tuned!

Question 5

Is Qualas a standalone solution?

Accepted Answer

No, Qualas is a Figma integration and works as part of the Figma ecosystem. We proactively decided against becoming a standalone solution to avoid becoming yet another platform in companies analytics stack.

Question 6

Do you support mobile solutions?

Accepted Answer

Yes, we do! As long as you set up your mobile app designs in Figma before implementing it.

Question 7

How can I get in contact with Qualas?

Accepted Answer

Do you have a question or would like to provide feedback to us? Then feel free to use our contact form on our contact page to get in touch with us.

Question 8

I am new to data tracking and don’t know a lot about best practices to track my website or app.

Accepted Answer

No problem at all -There’s a first time for everything. We are currently working on curating a knowledge base of high-quality content to help our users follow best practices and succeed with their tracking. Head over to our blog page to check out our most recent articles.

Question 9

Why did you choose Figma for your integration?

Accepted Answer

We spent months talking to dozens of professionals and the most consistent finding was also the most straightforward: when tracking goes bad, it's often at the root! We have much more we aim to accomplish in the analytics space, but we believe that a design-driven tracking tool is the most pressing problem we can tackle today.

Question 10

Do I need a paid Figma plan to use your integration?

Accepted Answer

No, you don’t need a paid Figma plan in order to use our integration. You can use our Figma integration with a free Figma plan.

Question 11

Do you also offer integrations for other solutions?

Accepted Answer

We plan to branch out our Figma solution in the future, so stay tuned for more!

Question 12

How does the 'Export to Jira' feature work?

Accepted Answer

Qualas sends out the events for data tracking that you would like to have implemented as one main task to your developers. Each event will be presented to your developers as a subtask, which they can complete after the events are implemented. Once the task is completed, you will see the status of your events changed to ‘Live’.

Question 13

Is it safe for me to give you our Jira API token?

Accepted Answer

Adding your Jira API token to connect to our Figma integration is totally safe. We only use the token to connect our solution to Jira, so that you don’t have to write tickets for your developers by yourself. We do not give away your API token to anyone and comply with GDPR standards in deleting your information including the API token after you deleted your account within a certain time span. For more information on our GDPR compliance, please visit our Terms of Service and Privacy Policy.

Question 14

I am having trouble retrieving the API key, what should I do?

Accepted Answer

If you are having trouble retrieving your API key, make sure you follow the tutorial on how to retrieve your Jira API key. If this does not work, please feel free to reach out to our product support, for further assistance. We will be in touch with you shortly.

Question 15

What kind of data does Qualas store?

Accepted Answer

It might be surprising to you but we almost do not store any information about your company and you. The only information we store is general information like your name, your email and the name of your company. All the information you want to track is being tracked by your analytics platform. Qualas doesn’t store any information, as we only assist you with the setup of your tracking.

Question 16

Is Qualas compatible with the analytics platform my company uses?

Accepted Answer

We are a platform-agnostic solution meaning that we integrate with any analytics platform on the market. This is because our product solely interacts with Figma and Jira and not with the analytics solution itself. The implementation is handled by your developer, who then translates the tracking requests into code snippets for your preferred analytics platform.

Question 17

Who can view the tracking I set up using the Plugin?

Accepted Answer

Generally, you can always export your tracking via Jira or CSV to communicate this with your developers. If you want someone to see the tracking on the canvas in Figma, then you need to do two things: First, invite your colleague to your canvas in Figma and, second, add them to your organisation in Qualas. Once these two conditions are met, your colleague will be able to view and edit the tracking plan alongside you.

Question 18

Is Qualas GDPR compliant?

Accepted Answer

Qualas is 100% GDPR (and DSGVO) compliant. For more information, feel free to check out our terms of service and privacy policy.